**1. Introduction**
Welcome to Pirates Cove Tropical Bar and Grill (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website **piratescovecincy.com** and engage with our services.
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### 2. Data We Collect
#### a) **Personal Information You Provide**
* **Contact information:** Name, email address, phone number.
* **Reservations or inquiries:** Dates, number of guests, special requests.
* **Feedback and communications:** Comments, reviews, survey responses.
#### b) **Automatically Collected Data**
* **Usage data:** IP address, browser type, operating system, visited pages, referring URLs, time stamps.
* **Cookies and similar technologies:** See section 5 below.
#### c) **Third-Party Data**
* Information from social media platforms (if you share or log in via those services).
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### 3. How We Use Your Information
We use your data to:
* Manage reservations, bookings, and customer inquiries.
* Provide, personalize, and improve the website and our services.
* Send you updates, promotions, or newsletters (with your consent).
* Communicate important information (e.g., booking confirmations).
* Monitor and protect the website’s security and performance.
* Comply with legal obligations.
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### 4. Legal Bases for Processing
We process your information based on:
* **Your consent** (e.g., newsletter sign-up).
* **Contractual necessity** (booking reservations).
* **Legitimate interests** (improving services, analytics).
* **Legal obligations**, where applicable.
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### 5. Cookies & Tracking Technologies
* We use **cookies**, **web beacons**, and similar tech to enhance your experience and analyze usage.
* You can manage preferences or disable cookies via your browser—note that it may affect site functionality.
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### 6. Data Sharing & Disclosure
We do not sell or rent your personal data. Disclosure may occur for:
* **Service providers** (e.g., reservation platforms, email services).
* **Legal compliance** (court orders, laws).
* **Business operations** (e.g., fraud prevention, safety).
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### 7. Data Security
* We maintain **industry-standard safeguards**, including restricted access and encryption.
* While we strive to protect your data, no system can guarantee 100% security.
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### 8. Data Retention
We retain your personal data only for as long as needed to provide services, meet legal obligations, or resolve disputes.
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### 9. Your Rights & Choices
Depending on your jurisdiction, you may have rights to:
* Access, update, or delete your personal data.
* Opt-out of direct marketing.
* Restrict or object to processing.
* Lodge complaints with data protection authorities.
Contact us at the details below to exercise any rights.
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### 10. International Transfers
If we transfer your data outside your country (e.g., U.S. to EU), we’ll use legal safeguards such as standard contractual clauses.
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### 11. Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect information from minors. If we learn we’ve collected data from a child under 13, we’ll delete it promptly.
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### 12. Third‑Party Websites & Links
Our site may contain links to third-party sites. This policy doesn’t cover those sites. We encourage you to review their privacy policies when you click links.
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### 13. Changes to This Policy
We may update this Privacy Policy. The **Effective Date** above will reflect any changes. We’ll notify you via our website or other communication channels.
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### 14. Contact Us
If you have questions, or wish to exercise your privacy rights, contact:
**Pirates Cove Tropical Bar and Grill**
Email: **[[email protected]](mailto:[email protected])**
Address: Kellogg Ave. Four Seasons Marina
Phone: 513-871-1820